Thursday, February 16, 2006
Beware the House of Dada
Don't you hate it when you purchase something online, only to have the seller tell you the item you want is out of stock but that she'll make you a new one and send it out, except she doesn't send it and doesn't answer your e-mails as to whether she's going to send it? I do, too, so that's why I'm going to tell y'all to avoid craft Web site Dadahaus like the freakin' plague.
See, I got the idea to buy something from them from Miss Doxie after she did her splendid recap of all things crafty for Christmas, and so I went there and found a ring with "Wtf?" engraved on it, which I thought would be perfect for our Snidge, right? Well, that was January 19, and the only time I've ever heard from the site's owner, Kelly, was on the 25th when she told me the ring wasn't in stock and that she would make me one and have it to me by the 3rd. It's now the 15th, and no word despite my trying to get in touch with her twice. So then I went to the Dadahaus Web site, and it has some message up about how they've shut the store down to get ready for some crafting expo or something. That's fine, but either ship the damn ring or tell me you can't do it. It's real simple. Anyway, I've already filed a dispute with PayPal to get a refund.
Meanwhile, in an example of better customer service, my hair has been fixed and is now presentable again. Did I tell y'all about how last month I strayed from EWK and had a girl at Mother's shop cut my hair? Well ... the good news is, she made it look different, which is what I wanted. The not-so-good? She cut my sides straight instead of at an angle, giving me what looked like earmuffs. Not at all pretty, despite Poppy's attempts to tell me otherwise, bless her heart. Well, he redid my highlights a week after the cut and said that he would fix it if I wanted, but that I should let it grow and do its thing so he can fix it next cut. Tonight was that cut, and all's right with the world. Now, I just have to keep myself from going after my bangs, which are longer than they've been in YEARS ...
[UPDATE 2/17: Kelly wrote back and refunded my money -- said there's been a family circumstance. That's cool, but Snidge sure did like the idea of that ring ...]
See, I got the idea to buy something from them from Miss Doxie after she did her splendid recap of all things crafty for Christmas, and so I went there and found a ring with "Wtf?" engraved on it, which I thought would be perfect for our Snidge, right? Well, that was January 19, and the only time I've ever heard from the site's owner, Kelly, was on the 25th when she told me the ring wasn't in stock and that she would make me one and have it to me by the 3rd. It's now the 15th, and no word despite my trying to get in touch with her twice. So then I went to the Dadahaus Web site, and it has some message up about how they've shut the store down to get ready for some crafting expo or something. That's fine, but either ship the damn ring or tell me you can't do it. It's real simple. Anyway, I've already filed a dispute with PayPal to get a refund.
Meanwhile, in an example of better customer service, my hair has been fixed and is now presentable again. Did I tell y'all about how last month I strayed from EWK and had a girl at Mother's shop cut my hair? Well ... the good news is, she made it look different, which is what I wanted. The not-so-good? She cut my sides straight instead of at an angle, giving me what looked like earmuffs. Not at all pretty, despite Poppy's attempts to tell me otherwise, bless her heart. Well, he redid my highlights a week after the cut and said that he would fix it if I wanted, but that I should let it grow and do its thing so he can fix it next cut. Tonight was that cut, and all's right with the world. Now, I just have to keep myself from going after my bangs, which are longer than they've been in YEARS ...
[UPDATE 2/17: Kelly wrote back and refunded my money -- said there's been a family circumstance. That's cool, but Snidge sure did like the idea of that ring ...]